"It happened without warning, nothing could have prepared me for the violation, loss, confusion, questions, and emotion that followed the crime. My police-based victim services workers were with me from the immediate moments after the crime to not only help me understand the investigative and criminal justice process, but to also provide the much needed emotional support during the initial days and weeks following the crime, through the years as the case proceeded through the court process and through to Parole Board hearings many years later. The police-based victim services workers were knowledgeable in current practices, legislation, trauma-informed and culturally sensitive to my needs. I truly feel I would not be here today if it were not for the professional support and knowledge of the police-based victim services workers who supported me through this ordeal."